Policies

  • There is a 24-hour cancellation policy for all appointments. Failure to cancel your appointment within this period will result in being charged the full amount with tax.
  • All 5-pack session packages are subject to a 2-month expiration from the date of purchase and 10-pack session packages expire within 4 months of purchase.
  • Prices do not include 6.35% CT sales tax.
  • All sessions end 55 minutes* after the scheduled appointment time.
  • As required by the Connecticut Health Department, all clients must wear socks while exercising. We find socks with grippy soles to be especially helpful, but any socks will do.
  • Please remove all jewelry before exercising.
  • Please avoid exercise clothes with zippers to prevent damaging the upholstery on the equipment.

* Excluding introductory offer